Order Letter
An Order letter is a business letter which is prepared to give the order of
products and some other things from one company to another company. The
required products and demanding services will be written in this order letter.
The product quantity, quality, prices, delivery date and other necessary
information about this order written in this letter. This every business
company writes this letter according to the orderings need and reservations.
An order letter is usually written when a company purchases or buys
or order goods or services from another party. Here is an Order
Letter you might need when you order goods and
materials. Do not forget to clearly state the exact name of the
merchandise, the price, and the amount of payment being sent.
example letter :
Personal Purchase Order Sample
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154 Green Avenue
Newyork, USA January 5, 2010 Ms. K. Hutchinson Beller Company, Inc. 424 Park Avenue New York, New York 10021 Dear Ms. Hutchinson : Thank you for sending your catalog so promptly. It arrived within a few days of my request. Please send me the following items by parcel post :
1 copy Emmet and Mullen,
High School Algebra @ $7.50 $ 7.50 25 copies Pinehurst, Plane Geometry @ $8.75 $ 218.75 Total $ 226.25 I am enclosing a money order for 226.25. If there are additional charges, please let me know. Please mail the books to the address given above. Very truly yours, Brandon Michael (Adapted from Let’s Write English by George E. Wishon & Julia M. Burks) |
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Seven
Siblings Limited
17
Sweet Road, West Bandung Tlp. 022-8765432 Post Code 41134
July 9, 2013
Purchase
Order
Toko Englet
11 Main Street
San Fransisco, USA
ZIP CODE 91234
Attention : Miss Kim Jackson Dear Miss Jackson : Please accept this purchase order for the following :
We require shipment by August 17, 2013 to : PT Pama No. 1 Jl. Cileungsi, Bogor, Indonesia Post Code 40156 Please refer to this order as "purchase order # SS01234. Should you need more information, please contact me at 62-22-756756 at your earliest convenience or email me at siblings@seven.com. Sincerely, Dede Prana Purchasing Manager |
Complaint Letter
Letters of complaint usually include the following stages:
1. Background
This section describes the situation; e.g.
This section describes the situation; e.g.
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I am writing to inform you that the goods we ordered from your company have
not been supplied correctly.
§
I attended your exhibition Sound Systems 2013 at the Fortune Hotel
(22-25 January) and found it informative and interesting. Unfortunately, my
enjoyment of the event was spoiled by a number of organisational problems.
§
I am a shareholder of Sunshine Bank and I am very concerned regarding
recent newspaper reports on the financial situation of the bank. Your company
is listed as the auditor in the latest annual report of the bank, so I am
writing to you to ask for an explanation of the following issues.
§
I am writing to inform you of my dissatisfaction with the food and drinks
at the 'European Restaurant' on 18 January this year.
2. Problem
Cause:
Cause:
§
On 13 December 2013 we placed an order with your firm for 12,000 ultra
super long-life batteries. The consignment arrived yesterday but contained only
1,200 batteries.
§
Firstly, I had difficulty in registering to attend the event. You set up an
on-line registration facility, but I found the facility totally unworkable.
§
You sent us an invoice for $10,532, but did not deduct our usual 10%
discount.
§
We have found 16 spelling errors and 2 mis-labelled diagrams in the sample
book.
Effect:
§
This error put our firm in a difficult position, as we had to make some
emergency purchases to fulfil our commitments to all our customers. This caused
us considerable inconvenience.
§
Even after spending several wasted hours trying to register in this way,
the computer would not accept my application.
§
I am therefore returning the invoice to you for correction.
§
This large number of errors is unacceptable to our customers, and we are
therefore unable to sell these books.
§
I am writing to ask you to please make up the shortfall immediately and to
ensure that such errors do not happen again.
§
Could I please ask you to look into these matters.
§
Please send us a corrected invoice for $9,479
§
I enclose a copy of the book with the errors highlighted. Please re-print
the book and send it to us by next Friday.
4. Warning (optional)
§
Otherwise, we may have to look elsewhere for our supplies.
§
I'm afraid that if these conditions are not met, we may be forced to take
legal action.
§
If the outstanding fees are not paid by Monday, 30 December 2013, you
will incur a 10% late payment fee.
§
I look forward to receiving your explanation of these matters.
§
I look forward to receiving your payment.
§
I look forward to hearing from you shortly.
Politeness
The tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included.
The tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included.
Content
- The content should contain enough details so
that the receiver does not have to write back requesting more.
- Legal action is not normally threatened in the
first letter of complaint, unless the situation is very serious.
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